Data controller
The controller of the data collected through this website is SAS MXE, which can be contacted at hello@mxe.bike or at its registered office: 1, rue Pierre et Marie Curie, 26230, Valaurie.
What data is processed?
Depending on the form used, we may process contact and company details, country and city, the content of enquiries, professional information required for dealer applications, and technical information needed to assess range reports: model, serial number, distance, battery and riding conditions. Serial numbers are not displayed publicly. Technical data and submitted contributions are reviewed before any aggregated results are published.
Why do we process data, and on what legal basis?
- Contact and information requests: to respond to an enquiry, based on our legitimate interest in handling incoming requests or on pre-contractual steps, depending on the purpose of the request.
- Business applications: to assess a partnership proposal and carry out commercial follow-up based on pre-contractual steps or our legitimate interest.
- Range reports: to verify submitted data, prevent duplicates and calculate statistical averages; processing is based on the controller’s legitimate interest and on the choices expressed in the form, depending on the purposes concerned.
- Website security management: to prevent unauthorised access and ensure the service operates properly, based on legitimate interest or applicable legal obligations.
Recipients and service providers
Data is accessible only to authorised members of our team and to providers involved in hosting, maintenance and the services required to handle enquiries. Providers actually used and their locations: Aucun.
Retention periods
- Contact enquiries: 1 an.
- Business applications: 1 an.
- Range reports, including their private verification identifiers: 1 an.
At the end of the applicable retention periods, data is deleted or anonymised, subject to statutory retention requirements or the need to preserve evidence in the event of a dispute.
Transfers outside the European Economic Area
Details of any international data transfers and applicable safeguards: Aucun.
Your rights
Under the conditions set out in applicable legislation, you may exercise your rights of access, rectification, erasure, restriction, data portability, objection and withdrawal of consent where relevant. Write to hello@mxe.bike, providing enough information to identify your request without unnecessarily sharing sensitive supporting documents. You may also lodge a complaint with the CNIL if you encounter difficulties.
Cookies and trackers
How they work and how to consent or refuse are explained on the Cookies and Trackers page.